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Troubleshooting the Application Portal

What do I do if the portal does not recognize my password? +

If you have used the "Lost password?" Link, entered your email address, and are not receiving a reset email:

1. Check your spam/junk folder

2. If you still cannot find the email with your temporary password, please submit a request for help via our support form here.

File Upload–what formats are accepted? What is the maximum file size? +
  • Text files are accepted in Word (.doc or .docx) or PDF format. PDF is preferred.
  • The maximum allowed file size is 10 MB for text documents.
  • For visual arts applicants, image files in JPG, GIF, or PNG format are accepted, up to 3MB per file.
How can I save/print a copy of my application once I've completed it? +
  • Before submission: Click the Print in the “Action” column under the “My Applications” tab to print your application.
  • After submission: You may still log into the portal and print your completed application by clicking Print under the “My Applications-Completed” tab.
How can I confirm that my application has been successfully submitted? +

You will receive a confirmation email when your application has been successfully submitted. You will still have access to the portal homepage to see the status of your recommendation letters.

My proposal was exactly the correct length in my original document, but when I viewed the PDF version of my upload, it exceeded the required page limit. What should I do? +

The PDF conversion process can change formatting and affect document length. Slight variations are common and will not be taken into consideration when judging proposals.